Union Technology is always ready to support customers via: Hotline, Zalo OA, Facebook and Email. Support hours: 8:00 AM - 6:00 PM on weekdays.

• Technical hotline: response within 30 minutes.
• Maintenance requests: handled within 24 hours.
• Service complaints: resolved within 48 hours.

Committed to 100% genuine products, fully imported or assembled at ISO-certified factories. Product images on the website are actual machine photos.

• All machines are technically inspected before delivery.
• Accompanied by certificates of origin and warranty.
• Genuine replacement parts and accessories.

You can order via Website, Hotline, Zalo OA or contact our sales team directly.

• Bank transfer: 30-50% deposit, remainder upon delivery.
• Installment: 0% interest installment via financial partners (orders from 50M VND).
• Rental contract: Monthly rental fee as per contract.

Union Technology delivers and installs nationwide.

• Free shipping and installation for orders of 1+ machines.
• Delivery time: 3-7 business days depending on region.
• Professional technicians install, configure and provide on-site training.
• Handover includes Vietnamese operation manual.

Official 24-month warranty for all products.

• Free warranty for parts and labor.
• 24/7 remote technical support via phone and remote access.
• On-site repair within 24-48 hours (urban areas).
• Free monthly preventive maintenance under contract.

Please inspect the machine carefully before signing the acceptance report.

• Machines must be placed in locations with stable power supply and weather protection.
• Do not disassemble, repair or tamper with hardware/software without authorization.
• Violation of the above terms will void the warranty.
• All disputes are resolved under Vietnamese law.

Union Technology commits to absolute confidentiality of customer personal information and business data.

• Customer information is used solely for service delivery purposes.
• Not shared with third parties without consent.
• Transaction data on machines is encrypted to international standards.
• Servers located in Vietnam, compliant with Cybersecurity Law.